1. Introduction
Frame Media Productions ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, business name, and other contact details you provide through our forms or chat widget.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
- Communications: Records of correspondence if you contact us via our chat widget, email, or phone.
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze website traffic.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Respond to your inquiries and provide customer support
- Send you marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
- Protect against fraudulent or unauthorized activity
4. Third-Party Services
We use third-party services that may collect information about you:
- Lead Connector (HighLevel): Our chat widget is powered by Lead Connector. When you interact with the chat widget, your information may be collected and processed according to their privacy practices.
- Google Analytics: We use Google Analytics to analyze website traffic and usage patterns.
- Typeform: Form submissions are processed through Typeform.
5. Data Sharing and Disclosure
We may share your information with:
- Service providers who assist in our operations
- Professional advisors (lawyers, accountants)
- Law enforcement or regulatory bodies when required by law
- Business partners with your consent
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent where processing is based on consent
8. Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Frame Media Productions
Phone: (848) 225-5420
Email: henry@framemediaproductions.com